Job Overview
Position Description:
Serco Offers:
JOIN OUR TEAM!! Serco is a dynamic, progressive company that values teamwork and mutual support. Our US Navy Reserve Psychological Health Outreach Program (PHOP) staff must be willing and able to learn quickly and be comfortable working independently in a fast-paced environment.
All of the responsibilities listed below are considered essential functions of this position. PHOP workers provide behavioral health screenings, referral service support and outreach to Reservists, and their family members as well as consultation to Home Training Center (HTC) and Naval Operational Support Center (NOSC) leaders. This position is a hybrid serving both USNR and USMFR.
In this role, you will:
- Conduct behavioral health screenings with Reservists and eligible Family Members to determine current psychological health needs.
- Link at Reservists and their Family Members to “good fit services” based on identified needs.
- Maintain accurate and timely case notes to document all service encounters.
- Prepare outreach materials such as flyers, brochures and newsletters to educate clients on a wide spectrum of psychological health topics and resources.
- Provide briefings and consultation to Reservists, Family Members and high-level military leaders.
- Attend Meetings as required/requested, including staff meetings, training workshops and community meetings.
- Coordinate with regional site lead and team members to ensure all program data required for reporting purposes is provided in a timely manner.
- Travel one to two times a month on weekends to various HTCs and NOSCs throughout the region.
- This position supports a U.S. Government Contract whose terms require Serco to staff it only with U.S. Citizens.
Qualifications:
To be successful in this role:
- Must successfully undergo a background investigation (National Agency Check) and able to obtain a Secret security clearance.
- A Master’s Degree in Social Work, Psychology, or related behavioral health or clinical degree and 2 years of professional experience is required.
- Must be independently licensed at the highest level in any U.S. State with one of the following:
- Licensed Mental Health Counselor
- Licensed Marriage & Family Therapist
- Licensed Clinical Social Worker
- Licensed Independent Clinical Social Worker
- Licensed Clinical Professional Counselor
- Must obtain and maintain American Heart Association Basic Life Support for Health Care Providers OR the American Red Cross’ CPR for the Professional Rescuer certification.
- Ability to work autonomously and as a member of a team.
- Ability to effectively manage multiple tasks and priorities.
- Professional oral, written, and telephone communication skills.
- Able to rely on instructions, pre-established guidelines, experience, and judgment to perform functions on the job.
- Must be computer literate and have experience conducting internet research, utilizing case management databases, and Microsoft programs such as outlook, word, excel and PowerPoint.
- Experience with telephonic email and assessment services as with Employee Assistance Programs (EAP) is a plus.
- Must be available for weekend travel 1-2 times per month.
If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Military Veterans and Spouses encouraged to apply.
Serco Offers:
- Flexible schedule including 2 telecommuting days per week.
- $250 per calendar year in professional development funds.
- Ability to use points earned from travel rewards programs for personal travel.
Company Overview:
Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset – we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco.
If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
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